TiVo, Telecom, no skipping ads

Well I’ve been waiting with baited breath for TiVo, but as per usual not going to be that easy. It seems that Telecom have got their mits on it.

This is the email I just received from TiVo…

‘We know that many of you have been patiently waiting for TiVo to arrive in New Zealand, having registered with us as early as March this year.

One of the main reasons we have not revealed our retail plan is because we understand how important it is for you to be able to download our movies and TV content through your broadband connection without it impacting your monthly download allowance.

So we’re delighted to tell you that Telecom have agreed to give everyone with a Telecom Broadband connection the freedom to download our movies and TV content through their broadband, without it impacting their monthly data allowance.

When you registered, you told us that you aren’t currently a Telecom Broadband customer. Please be aware that TiVo will be available only through Telecom when it goes on sale in November and the whole TiVo service will only be available to Telecom broadband customers.

To ensure you’re ready when TiVo goes on sale in November, why not take up Telecom’s current broadband offer of a free wireless modem plus one month’s free broadband plan charges? See here for all the details www.telecom.co.nz/broadband/offer.

Thanks again you for your interest, we’ll keep sending you all the latest information and updates on all things TiVo.’

I’ve been with Vodafone for 4 years never had any problems, why would I change to Telecom who I constantly have to deal with for my client, trying to work out what the technical support is saying in broken english…

Just finish off my rant, they are also not allowing skipping of Adverts…which is my biggest grip about NZ TV when they turn up those bloody Harvey Norman Adverts…

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Outlook not printing emails after windows update

Interesting problem I came across, thought I would make a quick blog as the information I have found online was a bit spread out.

My client said they could not print emails in Outlook 2003.  Clicking on the print button did not bring up a dialog box, checked the settings event logs but no errors.  I asked them when this started happening and they said it worked fine until Thursday (11/06/09) and they installed Windows Updates on Wednesday night.

Remove the 4 updates that had install on Thursday and it printed emails fine in Outlook.  Installed Outlook SP3 and checked again it worked fine.
Another staff member was having the same problem, after removing IE7 update (KB969897)  it started working.  So I installed IE8 and Outlook SP3 and all updates, tried to print and nothing worked.  Even after removing the 4 updates that installed on Thursday still no joy.

Investigated further and found this website – http://groups.google.com/group/microsoft.public.internetexplorer.general/browse_thread/thread/f98fa75a4eef71e8/7c6c735c1ae5cf16?lnk=raot&pli=1 which says to reinstall KB969897 and uninstalling Microsoft Software Inventory Analyzer (MSIA) to resolved the issue.

Removed Microsoft Software Inventory Analyzer (MSIA) on IE8 machine and it started printing, installed the update on IE8 machine and the printing still worked.
Did they same for the IE7 machines and everything started working.

Sorry if you just wanted the answer, but thought I would write a story to hopefully save people the hassle of trouble shooting, or at least people can find out if they have the same problem.

Normally wouldn’t post about this, but after a 35 minute wait on hold to Microsoft and them generally being unhelpful hoped this would help someone.

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